customer service: an iPhone Case study

In some companies, the client provider function is basically considered as a price center, draining resources of the agency. I handle that this point of view is one that most much less mature firms enhance. In what follows, I’ll take a hypothetical iPhone defect case and express how customer support on this instance plays a pivotal position within the overall iPhone supply chain — a key participant within the total product worth chain. Strategic match of customer service within the supply Chain In a provide chain community, t

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