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AT&T Says Throttling of unlimited data users completed on Case-by means of-Case foundation

Posted on February 10, 2012November 12, 2013 By admin

final week, a firestorm erupted over the publicization of AT&T insurance policies that can lead to users on grandfathered unlimited data plans seeing their information speeds throttled after burning via as little as 2 GB in a month.

Early experiences on the coverage, which went into impact final October as meant to have an effect on the highest 5% of users on unlimited plans, had pegged the provider as enforcing throttling on customers the usage of in way over 10 GB, but the restrict appears to have been coming down over time. The decrease limits have left some questioning why they’re continuing to pay for a $30/month “limitless” data plan that’s throttled after 2 GB while AT&T happily sells clients a three GB “limited” information plan for a similar price.


AT&T does be aware in a reinforce report on its web page that that top 5% of information users did reasonable roughly 2 GB monthly as of remaining August, even if that number does differ month-to-month and market-to-market.

data consumption by all clients, including the highest five p.c of smartphone information customers, varies through month and by using market. As of August 2011, the common knowledge use across the u . s . via the top five p.c of AT&T smartphone customers used to be 2GB per 30 days.

AT&T just isn’t, however, routinely throttling users on unlimited knowledge plans when they attain that “high 5% degree” in the neighborhood of two GB, as the brand new York instances stories that AT&T handiest throttles these shoppers once they reside in areas with shortages of network capacity.

[AT&T spokesman Mark] Siegel stated that even if you do exceed 2 gigabytes of data utilization and qualify as one of the most top 5 %, that doesn’t absolutely imply you’re going to be throttled. AT&T will simplest reduce speeds for the top 5 percent of customers in areas the place network capability or spectrum is inadequate, he mentioned. In different words, throttling is completed on a case-with the aid of-case foundation, no longer in accordance with a hard number, in step with AT&T’s claims.

“There’s an excellent chance you wouldn’t be slowed,” Mr. Siegel stated. He introduced that within the final month, not up to 1 p.c of AT&T smartphone shoppers have been affected by the coverage.

still, AT&T hasn’t addressed observations that “unlimited” information users are essentially receiving less knowledge service than three GB “restricted” information users are for the same value. while limitless buyers can technically proceed to go past 3 GB without incurring extra costs as a consumer on a limited plan would, AT&T’s throttled speeds are most often so low as to be regarded as just about unusable by many.

indirectly, many users of the customers still on AT&T grandfathered data plans are viewing enforcement of throttling at 2 GB as basically an effort to force them into giving up their plans and changing to the tiered plans AT&T rolled out in 2010.

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