FixYa, a website that gives client generated troubleshooting pointers, lately released a “Smartphone Reliability report” that compares user complaints on smartphones from Apple (iPhone), Samsung (Galaxy), Nokia (Lumia), and Motorola (Droid).
in accordance with the suggested issues, which come from a database of 30 million users, FixYa assigned a dependability ranking to each and every producer. consistent with FixYa’s rankings, Apple merchandise have been essentially the most reliable, with the fewest stated problems. 
Apple acquired a dependability rating of 3.forty seven, a good deal better than the 1.21 that Samsung acquired. Nokia and Motorola obtained ratings of 0.68 and zero.13, respectively. To get these ratings, the web site used 722,558 troubleshooting questions from smartphone homeowners, normalized the info for relative marketshare, and analyzed the data to resolve reliability.
Fixya users lauded the reliability of the iPhone, stating that it’s virtually always working as intended in regards to core options and never hits a continuing roadblock with one feature.
Of the complaints that have been made about Apple’s iPhones, battery lifestyles used to be the number one downside, making up 35 p.c of user issues. a scarcity of latest options was once the second greatest criticism, whereas no customizability and WiFi issues were also brought up.
prior to now, battery life has been a major problem for iPhone homeowners. Most significantly, iOS 5 had bugs that affected battery efficiency, which Apple later fixed. The iPhone 5 has additionally had battery considerations, specifically when using the telephone in areas with a susceptible sign.
As for Apple’s opponents, FixYa customers had complaints about Samsung’s microphone and speaker concerns, Motorola’s touchscreen, and Nokia’s load response times.
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