If you’re looking for a lesson in how to piss off customers, just look to Optus. Perhaps it’s just a side effect of offering better iPhone deals than the other major carriers, but reports are flooding the internet of customers who, not being able to get their hands on an iPhone, signed up for a raincheck. And despite being told they’d be waiting as little as five days for their phones and that they wouldn’t be charged until they had their hands on their iPhone, are now receiving bills and being
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