Leave it to Apple. By far, they have some great customer service. Example: The roll out of MobileMe, the evolution of the .Mac service, was borked. Yeah – Borked. The conversion took upwards of a week instead of a few hours in the wee morning and there were more than a few people that lost days worth of email. Personally, I was unable to log into my online storage, and I don’t use my .me email for anything important, but the service was down regardless. All users pay at least $99 a y
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