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Tag: customer

Japan Display confirms $100M infusion from customer thought to be Apple

Posted on June 29, 2019 By admin

Embattled smartphone screen manufacturer Japan Display Inc. on Friday said a consortium led by China’s Harvest Group is on board to invest up to 80 billion yen ($ 743 million) on a bailout, $ 100 million of which will reportedly come from Apple. AppleInsider – Frontpage News

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US cellular carriers say stopped sale of customer location data to third parties

Posted on May 17, 2019 By admin

Major U.S. cellular carriers recently confirmed to the Federal Communications Commission that they have, for the most part, stopped selling customer geolocation data to third-party aggregators, a questionable practice first discovered a year ago. AppleInsider – Frontpage News

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Apple says no customer information involved in hack by Australian teen

Posted on August 17, 2018 By admin

Apple on Friday commented on recent revelations that an Australian teen gained unauthorized access to its corporate computer network, saying the hack did not compromise customer data despite reports claiming the boy accessed customer accounts. AppleInsider – Frontpage News

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T-Mobile’s John Legere boosts Apple Watch LTE speed limit in response to customer feedback

Posted on September 16, 2017 By admin

T-Mobile’s CEO, John Legere, took to Twitter to announce a change to their Apple Watch plans, boosting the speed limit that the company had applied to the Series 3 LTE-equipped model. AppleInsider – Frontpage News

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Apple, Aetna, major hospital chains allegedly teaming up for customer discounts on Apple Watch

Posted on August 14, 2017 By admin

Apple reportedly held a number of discussions with Aetna in the beginning of August to see how to best bring the Apple Watch to the 23 million customers of the insurer. AppleInsider – Frontpage News

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Developer customer support teams can now respond to App Store reviews

Posted on July 18, 2017 By admin

Apple on Monday announced a new iTunes Connect feature that allows developer customer support teams to respond to submitted App Store reviews. AppleInsider – Frontpage News

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Proposed Australian law forces tech companies to decrypt customer messages

Posted on July 14, 2017 By admin

The Australian government on Friday proposed a set of new cybersecurity measures that would compel technology companies like Apple to provide law enforcement agencies access to encrypted customer messages. AppleInsider – Frontpage News

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Despite more powerful competition, iPhone SE tops new customer satisfaction survey

Posted on May 23, 2017 By admin

While not Apple’s latest and greatest, the iPhone SE has topped the most recent American Customer Satisfaction Index data for May 2017. The data shows a customer satisfaction rating for the iPhone SE of 87 out of 100, putting it 1 point ahead of the iPhone 7 Plus and Galaxy S6 Edge+… more… 9to5Mac

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Apple Collecting Customer Information in Effort to Address iPhone Upgrade Program Pre-Order Issues

Posted on September 12, 2016 By admin

Last week, we reported that the iPhone Upgrade Program caused frustration for some customers attempting to pre-order an iPhone 7 or iPhone 7 Plus. Specifically, some customers enrolled in the program were unable to select the model, carrier, color, or storage capacity they desired, or any iPhone in some cases, due to limited stock seemingly…

Read More “Apple Collecting Customer Information in Effort to Address iPhone Upgrade Program Pre-Order Issues” »

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Apple Watch Ranked Highest in Smartwatch Customer Satisfaction by J.D. Power

Posted on July 12, 2016 By admin

Market research company J.D. Power has published the results of its 2016 Smartwatch Device Satisfaction Report, and Apple ranked highest among smartwatch manufacturers in customer satisfaction. Samsung finished in second place, although it was first in the related fitness band category. The report measured overall satisfaction among 2,696 customers who purchased a smartwatch within the…

Read More “Apple Watch Ranked Highest in Smartwatch Customer Satisfaction by J.D. Power” »

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How to get a free year of MLB.TV Premium if you’re a T-Mobile customer, a $109.99 value

Posted on April 3, 2016 By admin

T-Mobile may not traditionally have the MLB coverage that bigger providers like AT&T and Verizon possess, but no one can argue that it isn’t trying to do everything in its power to stand out in other ways. Between April 3rd and April 10th, T-Mobile customers can sign up for a free year of MLB.TV Premium service,…

Read More “How to get a free year of MLB.TV Premium if you’re a T-Mobile customer, a $109.99 value” »

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Lucky Customer Receives Rose Gold iPhone 6s Nearly Five Days Early

Posted on September 22, 2015 By admin

A visual designer named Adrienne from San Diego, California is among the first customers to receive the brand new iPhone 6s, nearly a whole five days before the latest smartphone launches in the U.S. and eleven other countries. Adrienne shared photos of the new iPhone 6s on her Twitter account on Monday afternoon, noting that…

Read More “Lucky Customer Receives Rose Gold iPhone 6s Nearly Five Days Early” »

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Retailers Cite ‘Insufficient Customer Demand’ as Biggest Reason for Not Supporting Apple Pay

Posted on June 7, 2015 By admin

Despite Apple dubbing 2015 “the year of Apple Pay” in its January earnings call, a number of big-name retailers remain skeptical over the contactless payments service, according to Reuters. The service launched last October in the U.S. and has steadily gained support from numerous banks and retailers in the months since. Working through the National…

Read More “Retailers Cite ‘Insufficient Customer Demand’ as Biggest Reason for Not Supporting Apple Pay” »

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Apple’s new Apple Pay acceptance decal kits raise customer awareness at participating merchants

Posted on March 23, 2015 By admin

Apple recently activated a program allowing merchants to order Apple Pay decal kits to dress up shop windows and registers, which raises customer awareness of where Apple’s payment service is accepted. AppleInsider – Frontpage News

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Apple introduces automated buying and improved customer targeting for iTunes Radio ads

Posted on March 20, 2015 By admin

Advertisers looking to make automated ad purchases on Apple’s iTunes Radio platform will finally be able to do so thanks to changes the company is rolling out now. While in-app iAds have been available for automated targeting for some time now, audio ads that run on free iTunes Radio accounts have always only been available…

Read More “Apple introduces automated buying and improved customer targeting for iTunes Radio ads” »

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